About us

We provide stability, encouragement and expertise to enable people to overcome the issues that led to homelessness, or have put them at risk of losing their accommodation.

We support people in gaining the confidence and skills needed to make changes in their lives.

 

About us

We provide stability, encouragement and expertise to enable people overcome the issues that led to homelessness, or have put them at risk of losing their accommodation.

We support people in gaining the confidence and skills needed to make changes in their lives.

Our aims

  • To enable people in south-east London who are currently homeless, have recently been homeless, or are at high risk of becoming homeless, to find a sustainable solution to their housing problem.
  • To support homeless people into work, or to return to their place of local connection.
  • To support homeless people in living productively and independently.

How we do this

To meet our aims, we work with homeless people to:

  • Reduce the threat of accommodation loss and increase capacity to access accommodation.
  • Increase engagement with us and/or other services.
  • Increase mental and physical well-being.
  • Improve financial stability.
  • Increase and widen positive social networks.
  • Increase life skills.


Our philosophy

We see people as having not just needs but also goals and capacities. We take the time to understand their goals and help them to expand their capacities in order to meet their needs.

  • Identifying goals

    We believe that every individual has untapped potential. The people who come to the 999 Club have not been able to develop, express or use that potential for a variety of reasons. We support them in identifying what they want and how to get it.

  • Building supportive networks

    People lead fulfilling lives when they have rich social networks to support them. We help people develop the confidence to build their own networks and re-connect to networks from which they have become separated.

  • Helping change happen

    The people who come to us have problems. They are not problem people. Some are not ready for change. Some find the prospect daunting. We work to facilitate the conditions for the decision to change and support the individual in tackling the interconnected issues that have held them back.

We believe that everyone has potential. Everyone needs help to fulfil that potential. The people who come to us are no different from anyone else. Rather the challenges they face are greater than those faced by most of the rest of us.



A little bit of history

The 999 Club was established in 1992. It moved onto its site at 21 Deptford Broadway in 2000. Following a major review of its activity in 2014 it has re-focused what it does and how it does it with the aim of providing a better service to the people who come to it for help.

The details
The 999 Club and Lady Florence Trust is a Registered Charity No 1091077, and a Registered Company No: 4238295