Communications and Marketing Manager
- Permanent role
- Hybrid working from the 999 Club Deptford Broadway
- Part time, 4 days/30 hours per week
- Salary: £38,000 per annum FTE
- Closing date: 08th June 2026
- Interview dates: first round 18th June 2026, second round 25th June 2026
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness, we need a passionate and talented professional who can help us grow and strengthen our loyal supporter base at a critical time for the organisation.
Who We Are
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
Job overview
This role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on a recent organisational rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
Key responsibilities
- Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
- Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
- Produce dynamic newsletter content that strengthens reader engagement and drives action.
- Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
- Handle press enquiries and proactively promote 999 Club’s work across media channels.
- Grow our Patrons Programme so that it reflects 999 Club’s unique and diverse character and supports strategic growth.
- Develop and relaunch our Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
- Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
- Produce regular reports, data and analytics on social media and website activity to inform strategy.
- Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
- Maintain and update the WordPress website, applying best practices in SEO and accessibility.
- Support colleagues with research, case studies, consultations, and other initiatives.
- Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
- Engage with the wider sector on regional and national campaigns.
To learn more & apply, please go to our Charity Jobs listing. (Deadline: 08th June)
