Our Team

Charly Richardson

CEO
I started my career as a professional touring and studio musician, as well as a Community Music Practitioner, working in schools and youth centres across London and beyond. From there, I moved into project management, training, and leadership roles—first running a large service for Essex County Council, and more recently as the CEO of Lewisham Music. Throughout my career, I’ve been passionate about social justice and empowering communities, for example through programmes supporting Children in Care and young asylum seekers. Joining the 999 Club and its dedicated team is an absolute honour. I live locally and spend my spare time with family or enjoying a good BBC drama or political podcast. I still play saxophone and clarinet and write songs when I can!

Ben Latham

Head of Fundraising and Communications
Originally from Manchester, I moved to London 17 years ago and have been fundraising here ever since. I've worked and volunteered for a broad range of organisations including LGBTQI welfare, Refugee issues and International Development. Recently, I headed up fundraising and communications for Spitalfields Crypt trust who work with a similar client group to 999 Club. Few things make me happier than securing funding for projects which empower people out of homelessness.

Teresa Goede

Head of Operations
With a background spanning nursing to criminal justice, managing supported housing, forensic mental health services and a pub along the way (though not all at the same time!) my whole career has been about working with people. Having always been fascinated about what makes them tick, working to understand people’s behaviour is massively important to me. I am thrilled to join the 999 Club and aim to take a strengths-based approach to supporting the team so that, in turn, they can provide compassionate care and support to the people who use our services.

Zisca Burton

Essential Services Manager
I was born and raised in Cambridge and have lived in Dominica, Ghana and America, where I completed my BA and MA at the University of Wisconsin-Madison. I worked in America as a University Lecturer, Senior Lecturer and Director of English Composition at the University of Miami.

Imam Ali Ramathan

Senior Advice Lead
I am a Generalist Advisor with many years of experience advising vulnerable homeless individuals. I believe accommodation is fundamental in assuring and sustaining an individuals’ both physical and mental wellbeing. That is why I am passionate and get satisfaction when I assist individuals successfully attain accommodation and be happy establishing a home. I am pleased to work at 999 Club as it is an ideal place where I can engage my knowledge and experience. We are in a period where, unfortunately, we have many people who are destitute and finding it hard to sustain and provide the basic needs for themselves. My responsibility, among others, is to focus on those in our community who have no status and can not recourse to the public fund. I hope to alleviate their predicaments to the best of my ability.

Christoph Daikhi

Co-Production Manager
I've worked in a variety of roles within the homelessness sector for many years. Before joining the 999 Club, I was a Psychological Wellbeing Therapist, delivering in-house mental health support to clients in supported housing services across South London and Croydon. I was part of the team that created and developed this service from inception. I also founded a service that worked with young people from disadvantaged backgrounds, supporting them to leave gangs and achieve life-changing goals through creative pursuits. Much of my work has been coproduced as I'm committed to the process of collaborating to achieve collective outcomes.

Louisa Benjamin

Service Manager - The Bridge
As a graduate of Goldsmith University, my journey into working with vulnerable young people and adults began with a student placement at The Simon Community in County Cork, Ireland. Fast forward 22 years following a career with Centrepoint and a few other bows under my belt, I am thrilled to be part of the 999 Club family and managing our new service, 'The Bridge'. My experience of working within this sector has enabled me to create value in the lives of others whilst working alongside people who are equally passionate about making a difference within this complex society that we reside in.

I'm a massive foodie and also an experienced Yoga Teacher and Yoga Trapeze Instructor and love nothing more than hanging upside down (preferably not whilst eating).

Francesca Nuttall

Intervention Service Manager
I've been working in the homelessness sector since 2020 and am passionate about the work. I believe that everyone has the right to safe and stable housing and the opportunity and quality of life this can provide. Before joining 999 Club, I worked for Women's Aid in an outreach capacity then with at-risk young people in supported accommodation as Assessments Coordinator for Single Homeless Project. I'm a born and raised South East Londoner so am particularly happy to be part of an organisation providing such a vital local service here in Lewisham.

Zhan Wang

Office Manager
With 12+ years’ experience in office/project management, I provide support to senior officials to ensure compliance with company objectives and collaborates well with all organisational levels. Before joining 999 Club, I worked in management roles in Operations at Amazon and several private businesses. I earned my MSc in Business Economics from University of Westminster. I also volunteered 2 years as Year 8 teaching assistant in London Mandarin School then worked 3 years as a Pre-GCSE teacher. To give back and service the community is the greatest honour.

Gemma Laws

Communications and Marketing Manager
I've worked in Communications and Marketing since 2020, with experience spanning various sectors such as sustainability and humanitarianism. I'm deeply passionate about social justice, inclusivity and tackling structural inequalities. I decided to work for the 999 Club as I value its person-centred, compassionate approach to tackling homelessness. I also grew up in South East London and currently live nearby, so it's very fulfilling to be doing work that contributes to the community.

Victoria Prouse

Chair
I have lots of experience in the Charity Sector both as a volunteer and in leadership roles. My senior roles have focused on service provision and grant making and I am currently leading the front line advice and support provision for the Bank Workers Charity, an occupation benevolent fund supporting the health and wellbeing of the retail banking sector. I have previously been chair at the Cicely Northcote Trust, a local grant making organisation supporting organisations in Lambeth and Southwark. I enjoy running and cycling and when I can take part in parkruns or local GoodGym activities.

Sandra Iskander

I am Deputy Director of Strategy at Lewisham and Greenwich Trust, leading on strategy, partnerships, health inequalities, sustainability and population health. I have more than 20 years’ experience of management in the NHS in roles spanning national policy, operational management in acute services, commissioning and health services research. I have particular interest in addressing the wider determinants of ill health through early support and intervention.

Dan Burraway

I am an experienced senior third-sector leader with a background in organisational change and reform, particularly in the enabling functions such as governance, risk management, planning and performance monitoring. I am passionate about social justice and organisations that seek to redress systemic issues with over a decade of work in leading charities, and not-for- profits across homelessness, health, international-development and legal sectors.

Roy Brown

My journey with the 999 Club began in 2022 as a service user. The help and support that the service gave me was truly remarkable and without it, I would not be housed, working, and fully integrated back into society. When the opportunity came for me to be on the board of trustees, I saw it as an honour and a pleasure that I could give a service user voice to the board. As a service, the work that is done in helping people get housing or accommodation is unbelievable and makes a real difference in people's lives. The team of trustees have made me feel welcome and part of a team working to help solve the problem of homelessness. Thank you, 999 Club.

Jag Babbra

I have worked in financial services for over 20 years and I'm a Fellow (FCA) of the Institute of Chartered Accountants in England and Wales. I trained as an auditor before moving into investment banking and now lead an international team within the Treasury division at NatWest Group. I have also served in voluntary governance roles, including the National Union of Students and on the supervisory board of a local credit union, reflecting my long-standing commitment to financial inclusion and social impact.

Bally Sappal

I am Head of Development at WeProtect Global Alliance, overseeing fundraising, partnerships and innovation programmes that support its mission to protect children from online sexual exploitation and abuse. With over 20 years’ leadership experience across the global and UK non-profit sectors, I bring expertise in fundraising and development with a track record of building cross-sector partnerships with organisations including UNICEF UK and the British Red Cross. I am committed to advancing social justice in the UK and globally through collaboration and innovation. I am particularly passionate about addressing homelessness, with previous roles including 999 Club, Crisis, Depaul Trust and Connections at St Martin-in-the-Fields.