Our commitment to best practice

We are enormously grateful for the generosity of our supporters, we receive very little statutory funds so the work we do to help homeless people is reliant on donations.

As a responsible charity we observe best practice in our fundraising activities. We are registered with the Fundraising Regulator and adhere to the Code of Fundraising Practice.

We are keen to hear from anyone who believes we have fallen short of the high standards we set ourselves. You can give your feedback by phone to our Head of Fundraising on 020 8694 5797, email fundraising@999club.org or alternatively, you can write to the following address:

Head of Fundraising
The 999 Club
21 Deptford Broadway
London
SE8 4PA

Our Fundraising Complaints Policy can be downloaded here: