Apply to volunteer with us I would like to volunteer as...* Gateway Volunteer Women's Sanctuary Volunteer Volunteer Coordinator Assistant Reception Volunteer Housing, Employment and Advice Team (HEAT) Volunteer As a Gateway Centre volunteer, you will help us to provide services for homeless clients in our busy Day Centre. You will work as part of a friendly team of volunteers and staff to deliver the essential services we offer. Gateway volunteers are key to the smooth running of our day centre service. Along with providing food and basic necessities, you will ensure that our clients are aware of all the services we offer and that their contact with the 999 Club is meaningful.As an activities volunteer, you will be part of a team ensuring our clients who come to the centre in a crisis are welcomed and given the opportunity to engage in activities if they are able to do so. You will be befriending, supporting, motivating and empowering. Along with delivering activities, you will ensure that our clients are aware of all the services we offer and are encouraged to engage with them. You will work alongside Peer Recovery workers to deliver activities and group work within a calm and nurturing environment.As a Co-production volunteer, you will be part of a team ensuring our clients are a part of, and have a say at, every level of the organisation. You will be working with clients, who have experienced homelessness and may be facing complex and multiple issues. You will be befriending, supporting, motivating and empowering. Along with delivering workshops and activities, you will ensure that our clients are aware of all the services we offer and are encouraged to engage with them. You will be supporting the work of the Co-production Lead and be part of innovative strategies and projects in the homelessness sector. As a reception volunteer you will provide a warm welcome to clients and visitors entering the service. You will play an essential role in ensuring that our clients are heard and that their needs are understood, documented and communicated. Where necessary, you will provide appropriate interventions and referrals. You will conduct initial assessments with our new clients, making sure they are based on a thorough understanding of the person’s presenting and underlying needs. You will input to staff on the development of action plans and referrals, both in-house and external.As a Project Volunteer you will be assisting our Project Worker to support clients who use our Day Centre. The main duty of the role will involve completing initial assessments for first time attendees but will also revolve around supporting clients with basic issues they might be facing, such as issues with their benefits or supporting them through language, literacy and other communicative barriers. When a client presents with a more complex query, understanding the relevant advisor to book them an appointment with will be key to ensuring our services run effectively. Building relationships with our clients, new and regular, will also be integral to fulfilling the Project Volunteer role, so that even if they do not require any immediate assistance, when they do they feel comfortable in requesting it.As a Women's Sanctuary Volunteer you will be helping to support clients who use our Women's Sanctuary. The Women’s Sanctuary at the 999 Club is a safe space exclusively for women. We provide a welcoming and supportive environment, both physically and emotionally. It is an inclusive space where diversity is celebrated, and differences embraced.As an assistant to the Volunteer Coordinator, you will be helping with various projects concerning volunteers. You will be working with the Volunteer Coordinator at the 999 Club and remotely from home. You will help to make the experience for volunteers welcoming, organised and rewarding by helping with the volunteer newsletter and other administrative projects.Our Housing, Employment and Advice Team (HEAT) works with people experiencing homelessness to find sustainable solutions. We provide advice and advocacy to those who are homeless or facing homelessness and work with those who need assistance dealing with the council, the DWP and other statutory organisations. The Team also supports clients to prepare for employment by offering careers advice, CV writing and interview preparation, training and weekly IT workshops.Your detailsYour full name* First Last Postal address* Street Address City Postcode CountryAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country Your email address* Enter Email Confirm Email Your phone number*Your date of birth* Your age* Do you have a current DBS certificate?* Yes No What type of DBS certificate do you have?* When was your DBS certificate issued?* What is the certificate number?* Do you have any physical/medical condition or allergy we should be aware of?* Yes No Please describe your physical/medical condition or allergyWhy do you want to volunteer at the 999 Club, a homelessness charity?*Why do you want to volunteer at the Crisis Cafe, a mental health service?*What skills do you have? (For example IT, workshop delivery, admin skills etc)*Who do we contact in case of emergency?Name of emergency contact* First Last Email address of emergency contact* Enter Email Confirm Email Phone number of emergency contact*Referee 1Name of Referee 1* First Last Email address of Referee 1 Enter Email Confirm Email Phone number of Referee 1Relationship of Referee 1 to you*Your referee should not be a relative Referee 2Name of Referee 2* First Last Email address of Referee 2 Enter Email Confirm Email Phone number of Referee 2Relationship of Referee 2 to you*Your referee should not be a relative What days and times would you like to volunteer for?Please tick below the shifts you would like to volunteer for. We ask you to commit to a minimum of one session a week for six months.Monday All day: 8:45am - 4pm Morning: 8:45am - 1pm Afternoon: 12:30pm - 4pm Tuesday All day: 8:45am - 4pm Morning: 8:45am - 1pm Afternoon: 12:30pm - 4pm Wednesday All day: 8:45am - 4pm Morning: 8:45am - 1pm Afternoon: 12:30pm - 4pm Thursday All day: 8:45am - 4pm Morning: 8:45am - 1pm Afternoon: 12:30pm - 4pm Friday All day: 8:45am - 4pm Morning: 8:45am - 1pm Afternoon: 12:30pm - 4pm Crisis Café hours Monday 6pm - 11pm Tuesday 6pm - 11pm Wednesday 6pm - 11pm Thursday 6pm - 11pm Friday 6pm - 11pm Saturday Afternoon: 12pm - 6pm Evening: 6pm - 11pm Sunday Afternoon: 12pm - 6pm Evening: 6pm - 11pm Bank holidays Afternoon: 12pm - 6pm Evening: 6pm - 11pm How did you find out about the 999 Club? Do you have anything else you'd like share with us?Would you like to keep in touch with us? Check this box if you'd like to be added to our email newsletter to keep up with our successes, news and campaigns. 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