We know that facing homelessness can be really tough. Even working out what your options are can feel overwhelming.

This page is here to make things as simple as possible, showing you where you can get help and what support we can offer.

If you’re experiencing or at risk of homelessness and you have a connection to Lewisham or Greenwich, the 999 Club could be the right place for you.

• You’re very welcome to come and see us at The Gateway, our day centre—there’s no need for a referral.
• We have four ‘new’ spaces each day, offered on a first-come, first-served basis.
• When you arrive, our reception team will book you into the next available slot.
• You’ll then have a chat with a member of our team about your situation.
• From there, we can either arrange a more in-depth assessment or help connect you with other services that may be better suited to support you.

If you have any questions about what we do, our phone line is open Monday to Friday, from 9am to 11am. Please call 020 8694 5797.

Once we know the 999 Club is the right place for you, you’ll become a member and receive a warm welcome five days a week, Monday to Friday, 9am–3pm.

We offer bottomless tea and coffee, along with toast and cereal each morning, plus a daily lunch.

You’ll also have access to:

• Hot showers
• Laundry facilities
• A postal address (poste restante)
• Free Wi-Fi and internet
• Nurse clinics
• Holistic advice, support, and advocacy - 1:1 and in groups from our team and partner organisations on site

London only: If you’re in any part of London, you can use Atlas to find detailed information about services near you.

Across England & Wales: You can visit Street Link to learn how to connect with support services anywhere in England or Wales.