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Housing Navigator Fixed term until November 2025
Working from the 999 Club Deptford Broadway
Full-time, 37.5 hours per week worked Monday to Friday
Salary £29,000

Are you passionate about helping people move from homelessness into secure, stable housing? Join our team as a Housing Navigator and play a key role in supporting individuals to transition into private rented housing or other accommodation solutions. This is an exciting and evolving role within our organization, offering a unique opportunity to shape the way we support clients in finding lasting housing solutions.

The Housing Navigator role centres around building strong connections. This means developing and maintaining relationships with landlords, estate agents, and housing providers to secure suitable private rented housing options for clients and coordinating housing solutions with multiple agencies. You will assist clients in accessing benefits and entitlements to support them into housing and advocate on behalf of clients with external services and organizations to ensure their housing and support needs are met.

The ideal candidate will be able to demonstrate strong relationship-building skills, quickly establishing rapport with clients and stakeholders. They will be able to show a proactive and assertive approach to problem-solving and advocacy. Having knowledge of housing legislation and an understanding of the causes and impacts of homelessness (gained through paid, unpaid, or lived experience) would be a plus  while being comfortable working both independently and collaboratively as part of a team is essential.

The PRS Housing Navigator will be based at our Deptford Broadway hub though some travel will be required, mostly within the borough of Lewisham. Standard hours are 9-5, Monday to Friday with flexibility that will work both ways. Whether working alone or in with the team, they will enable and empower clients to succeed in getting settled accommodation.

In return we can offer the opportunity to work with a fantastic, inclusive, empowering and respectful team, making a difference to people’s lives. Other benefits include;

• 35 days annual leave, including Bank Holidays
• 3% pension contribution
• Employee Assistance Programme
• Cycle to work scheme

The 999 Club is a dynamic local charity in Deptford working to end homelessness, one person at a time. If you share our desire to encourage people to take personal responsibility for making positive changes in their lives and you want to be part of a service providing opportunities, developing talents and helping to build confidence and self-esteem then come and work with us. This role is being advertised as the result of an internal secondment.

Closing Date 23 January 2025 at 1:14pm.
Interview dates 30 + 31 January 2025

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Reconnection Worker Fixed term until November 2025
Working from the 999 Club Deptford Broadway
Part time, 15 hours per week worked between Monday and Friday
Salary £11,600

Are you committed to supporting rough sleepers in finding their way back to stability? As a Reconnection Worker, you will play a vital role in helping individuals temporarily placed in the South-East London sub-region reconnect with their local area and access the services they need to resettle successfully.

The role involves working both independently and collaboratively as part of a team, ensuring the effective delivery of services tailored to each individual’s circumstances. You will manage your own caseload, providing practical support to empower clients to take the necessary steps toward resettlement. This includes conducting comprehensive assessments, co-creating progress plans, and facilitating reconnection by collaborating with other agencies and services.

Maintaining detailed and accurate records is a critical aspect of the role, ensuring confidentiality while tracking performance and outcomes. You will handle all related administration promptly, document financial transactions in line with policy, and share information appropriately to support the reconnection process.

Staying informed about housing legislation, welfare benefits, and safeguarding responsibilities is vital to ensuring your approach is both effective and compliant. Your role will also include safeguarding adults and adhering to statutory responsibilities.

Based at the 999 Club, you’ll work with a dynamic team dedicated to ending homelessness and making a tangible difference in people’s lives. If you’re passionate about empowering individuals and have the skills to navigate complex situations with compassion and professionalism, we want to hear from you.

In return we can offer the opportunity to work with a fantastic, inclusive, empowering and respectful team, making a difference to people’s lives.

The 999 Club is a dynamic local charity in Deptford working to end homelessness, one person at a time. If you share our desire to encourage people to take personal responsibility for making positive changes in their lives and you want to be part of a service providing opportunities, developing talents and helping to build confidence and self-esteem then come and work with us. This role is being advertised as part of a pilot scheme being run by the South East London Sub-Regional Rough Sleeping Coordinator

Closing Date 23 January 2025 at 12:57pm.
Interview dates 30 + 31 January 2025

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Project Coordinator - Move+
The 999 Club
Deptford, London
£31,800 per annum
full-time, 37.5 hours per week
Fixed term until April 2026

Service Description and Role Outline

Based at the 999 club in Deptford, a safe and welcoming space for those experiencing homelessness Move+ is the latest of the 999 club’s service offerings which also include a drop-in day centre, employment & training support, advocacy & advice, a women’s space and the Bridge, our recovery focused out of hours service.

This is an exciting opportunity to be part of a cutting-edge service within the sector. The overall aim of Move+ is to enable people who have been homeless to draw upon their shared experiences and support one another to escape homelessness for good. Move+ empowers people to live independently, to set up and maintain a stable home, while working towards long-term goals and aspirations enabling them to move forwards with their lives. This is achieved through a combination of peer coaching, personalised support and an exclusive program of workshops and activities.

Working closely with the Coproduction Manager as part of the Specialist Services team, you will oversee all aspects of the day-to-day delivery of Move+. This includes line management of a team of Peer Coaches, focusing on support, personal and professional development. You will conduct assessments and manage referrals, build and maintain relationships, as well as promote the service, both internally and externally. Overall, you’ll ensure a high quality of service delivery that meets or exceeds targets and, most importantly, supports and empowers all participants.

We are looking for someone who is passionate about empowering and motivating others. Previous management experience is great, but attitude is more important. If you have a positive, pro-active approach take a look at the Job Description / Role Profile. If you think you can match what’s required send us your CV and a supporting statement telling us, in no more than 500 words, why you’re the right person for this job.

The ideal candidate will have: 

• Great people skills, the ability to communicate effectively with a compassionate, non-judgemental approach
• A proactive approach, always looking to support the team in achieving positive outcomes
• A genuine interest in people, their innate strengths and their capacity to change
• Excellent organisational skills and the ability to oversee complex projects
• The ability to work without close daily direction and the ability to think outside of the box
• A positive, ‘can do’ attitude and above all, a good sense of humour to survive our fast-paced environment

Staff benefits include

• 27 days annual leave increasing each year to a maximum of 30 days
• 3% employers pension contribution
• Employee Assistance Programme
• Cycle to work scheme
• The opportunity to be part of a truly amazing team

Download the full Job Description here...

Closing Date: 9am on 10/02/2025 though we reserve the right to close this earlier depending on volume of response.

Shortlisting will be ongoing. Final interview date 19/02/2025

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